Shipping & Returns

 

All orders received by 12:00 noon EST will be shipped same day from New Jersey. 

Orders cannot be shipped to P.O. Boxes, Puerto Rico or outside of the United States. 

Returns/Exchanges:

Due to the nature of the product, returns are not accepted.

Exchanges may be accepted with prior approval. Please email your exchange request to sales@fivestarnapkins.com with your order number in the subject line. All exchanges must have an RMA number. Do not return items without prior approval or an RMA. Items returned without this information cannot be properly processed, credited and/or exchanged. To be eligible for exchange, items must be sealed in the original packaging. Return shipping is the customer’s responsibility.